|Companies that can blow me.
||[Dec. 20th, 2002|04:55 pm]
Companies that can blow me:
PayPal --- impossible to get ahold of. We know the person responsible for sending out all those bogus emails to hundreds (if not thousands) of people, but we can't get ahold of anybody there that's interested in knowing who's responsible. This was big enough to make the news.... shouldn't they care who's defrauding them and their users? So far LJ alone has got 30 bogus credit card payments in the last few days from this scam. Of course, this is just reason #3 to hate them, on top of #1: their servers sucking, and #2: their half-working, half-broken handling of eCheck payments.
Authorize.net --- no support in their API for notifications when eChecks clear or succeed. I read through 40 pages of their "Advanced Integration Method" document only to find that their API is dumb as hell and PayPal is theoretically better. (if only PayPal worked, and reliably accepted payments from non-U.S. users) I called their tech support (which isn't half bad... intelligent drones) only to be told, "Well, we can send emails when eChecks clear or fail." No, I refuse to screen-scape emails. Been there, done that. Not reliable. Not for a payment system.
So, I have 4 months to cancel Authorize.net (the "unhappy clause" in the contract), but I'm not sure I want to.... PayPal sucks also.
What do you do when your two main options suck? Cry?
create a better alternative so that you make them cry ;o)
take it from someone who knows, authorize.net SUCKS. they're currently the primary supported merchant account provider in the e-commerce software i wrote for my company, and i've had nothing but problems with them... and the fact that they recently changed their entire api just annoyed me to no end.
we're looking at going w/ echo
for our own merchant account: they're open source, reasonably priced
, etc etc. might wanna look into them.
there must be more options
than just these two...
Those are paypal-type services, I think LJ just needs a good online merchant gateway.
2002-12-20 05:06 pm (UTC)
sure. let me forget for another year.
address or not? if you dont want it ill send it to someone else, or make it my lover. if i dont get an address ill take that as "you get a new and improved big brown lover to cuddle with".
... Do it yourself? :) I've got the VISAnet protocol docs... Doesn't do too much for eChecks though. There must be other eCheck processors out there.
I use authorize.net...
They are better than they used to be...
If you find something better, give me a holla!
If you want it done right, do it yourself.
It's sad but so so true.
2002-12-20 10:22 pm (UTC)
Some things you can't just do yourself, though. Since I don't own all the banks of all the credit card holders, I have to interface with somebody. It's just turning out that everybody is stupid.
Start an LJ credit account.
Aww, Brad I'm sorry. That totally sucks.
On a completely unrelated note, did you ever ask out that girl from Best Buy?
2002-12-20 11:08 pm (UTC)
Haven't seen her in months. Think she got a new job.
2002-12-21 04:05 pm (UTC)
Ive got a contact in the US Secret Service Internet Crimes division.. :) I can send ya the contact info if your interested.. Im sure they would know who to contact about credit card fraud..