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Brad Fitzpatrick

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Stuck in garage [Feb. 7th, 2008|08:20 pm]
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Omg...

I'm stuck in my garage.

My ADT security system had some fault (radio error contacting tower?) and the house started beeping. Phone call from ADT.... they told me to go into my garage (where the box is) and unhook some phone thing.

Then things are still beeping and they ask me to enter my code on the garage panel and hit # and "Off". Or something. But I forgot my code. He said, "Just try what you think it is." I hit some stuff and then it goes into armed mode.

The guy on the phone freaks out: "OMG What'd you press?".

Me: "I dunno. Some numbers. Maybe a pound or so."

Him: "OMG you armed it. We are now in threat level orange." (or some bullshit)

I give him shit for awhile, bitching that I only have ADT because my home insurance requires it (required over some threshold home value... yay me) and I haven't used it in years and I don't even know my code.

He asks for my secret password. I said I have no f'ing clue. I say it's probably in a file cabinet somewhere. He says to go look. I remind him I'm stuck in my garage and if I enter my house, hurricane sirens of death go off. He says, "Sorry." I ask if I should cut the blue wire or the red wire. He doesn't like my joke. I'm like, "Seriously, though... fuck this system. I don't even use it. Can I just disable it?" He says, "Normally I could help you sir, but not at Threat Level Orange now that you've activated it. That's against protocol." (or some bullshit)

So here I am, still stuck in my garage. Fortunately I have a computer here and can blog about it.

I called dina and she thinks she remembers the password, and it jibes with the password hint (/^\w{6}\d{4}$/) that the phone dude gave me.... so that's promising.

Guess I need to call them back and find my password and put it into Revelation, for next time I'm stuck in the garage.

Fuck ADT.
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Comments:
[User Picture]From: dina
2008-02-08 04:25 am (UTC)

Double failure

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and I still have your house keys from when you went to Disneyland the other day and left your door wide open :-P
[User Picture]From: brad
2008-02-08 04:39 am (UTC)

Re: Double failure

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I rule.
From: seeds_of_peace
2008-02-08 04:26 am (UTC)

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haha you should make a phone post, complete with sirens ;)
[User Picture]From: saltdawg
2008-02-08 04:31 am (UTC)

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you should have used open ID.
[User Picture]From: terrajen
2008-02-08 06:16 am (UTC)

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lolz
[User Picture]From: octal
2008-02-08 04:32 am (UTC)

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hahah you need people to bring you food!

I think the correct exception procedure involves showing ownership of the account used for billing for the system. I have some friends at SFPD if you need them also.
From: solteronita
2008-02-08 04:34 am (UTC)

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I am amused.
[User Picture]From: lakeguy
2008-02-08 04:42 am (UTC)

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that sucks man.. I hope you're out by now..
[User Picture]From: caladri
2008-02-08 04:43 am (UTC)

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At least you aren't trapped in the closet?
[User Picture]From: tty01
2008-02-08 08:31 am (UTC)

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Fortunately, he have a computer there and can blog about it...
[User Picture]From: xaosenkosmos
2008-02-08 04:48 am (UTC)

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Best open-source app ad evar.
[User Picture]From: mcfnord
2008-02-08 04:50 am (UTC)

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i went to get a couch at my mom's country house and couldn't get the code right, so the cop came, as i backed a truck up to the door. i had to show him my likeness in family portraits. pretty hilarious.
[User Picture]From: strand
2008-02-08 06:38 am (UTC)

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So you're the evil twin who stole all our furniture.
[User Picture]From: henry
2008-02-08 05:05 am (UTC)

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aahahahhhahahahaha

technology to the rescue!
[User Picture]From: danaid_luv
2008-02-08 05:14 am (UTC)

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You don't know me from Adam, but...this is the funniest thing I've read in weeks, in no small part due to your tags. Glad you made it free. Ba*stards.
From: mmalone.myopenid.com
2008-02-08 05:37 am (UTC)

Password Hint

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Haha, your password hint is a regular expression... that's pretty awesome. Dude must have been confused reading that over the phone.
[User Picture]From: burr86
2008-02-08 06:14 am (UTC)

Re: Password Hint

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"Open parenthesis slash caret...."
[User Picture]From: ghewgill
2008-02-08 06:03 am (UTC)

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Ha ha, "threat level orange". Do I need to code up a custom version of http://hewgill.com/threat/ that tells you how scared your house thinks it is?
[User Picture]From: endquote
2008-02-08 07:10 am (UTC)

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It would be awesome if you left a regexp as your password hint. ADT dude would be all "slash, pointy thing, other slash, curly thing..."
[User Picture]From: tty01
2008-02-08 08:30 am (UTC)

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You knew that something could happen. That's why you have a computer in the garage!
[User Picture]From: skx
2008-02-08 10:38 am (UTC)

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The best bit for me is the idea of a guy on the phone reading out a password hint of "/^\w{6}\d{4}$/" - I'd love to hear that.

But seriously sounds like a fucked up system where they're more concerned with protocol than helping.
[User Picture]From: ydna
2008-02-08 04:58 pm (UTC)

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"Fortunately I have a computer here and can blog about it."

This line is sure to become the theme of every major event this century.
[User Picture]From: preci0us
2008-02-08 05:13 pm (UTC)

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as an SF bay area ADT employee i find this story hilarious. Especially since in 08 one of our main pushes is supposed to be quality communication LOL