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Brad Fitzpatrick

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missing bowling [Aug. 7th, 2001|10:45 pm]
Brad Fitzpatrick
went running with mike, gar, hofer, and nick. afterwards we all went home, showered, and were going to carpool to the bowling alley for $1 games, hot dogs, and beers. but no... I got a phone call about livejournal stuff and have to deal with that crap for going on 4 hours now. grrrr.

this sucks.
LinkReply

Comments:
From: opiummmm
2001-08-07 11:40 pm (UTC)
> I got a phone call about livejournal stuff...

Ouch.

That does suck.
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[User Picture]From: whitaker
2001-08-08 12:40 am (UTC)
Fuck livejournal shit. It's surviving.

Go have fun.
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[User Picture]From: bubosquared
2001-08-08 05:12 am (UTC)
Yeah, what he said. You shouldn't be missing out on fun for our sake's. Go knock some stuff over with balls. ^_^
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[User Picture]From: mangojellytoast
2001-08-08 07:28 am (UTC)
what they said, just use discretion about that which-balls-you-knock-stuff-over-with part.
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[User Picture]From: nick
2001-08-08 07:39 am (UTC)
bung-hole... we even put yer name on our screen and then just hit 'skip bowler' for 3 games everytime it was your turn to roll.
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[User Picture]From: mrwiz
2001-08-08 08:30 am (UTC)

heh, ya

I even rolled you a strike once, eh?
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[User Picture]From: photogrphygrl
2001-08-08 09:16 am (UTC)
do you think that LJ is becoming too big for you to handle? i'm just curious because it is such a great idea.. a HUGE success.. yet people are so frustrated and leaving left and right due to the way it has been running. not that they won't come back.. and not that new people aren't starting.. but, for paid users, it's harsh that what we pay for doesn't work.

maybe you might consider hiring some staff to help do this stuff so you don't have to. it sounds like you're completely frustrated and burnt out on the whole thing. if LJ continues to explode in numbers as it has been, more money will be pouring in if it runs smoothly. and a good business person would figure out the most effective way to make things run, while doing the least amount of hands on work themselves. as LJ grows, so should your staff. this could be your business.. for a long, long time. hundreds of thousands of dollars could be made every year. if not more. being a business owner myself... i encourage you to use some profits to explore hiring experts to fix these problems as soon as they occur. more people will then continue to use LJ and more people will become paid users because there won't be so many issues.

sorry to ramble in your journal.. i just am trying to offer you some business advice. you may have thought about all these things already. but, putting together a business plan might really help you work toward getting away from all of this hands on fixing work.. and more into the operations and fine tuning of the site.. which can only benefit you in the future. i wish you luck.. i think LJ is fabulous!
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From: evan
2001-08-08 09:37 am (UTC)
It's mostly a question of finding competent people who are willing to work for far less than they deserve. The site doesn't make that much money yet.

It's a difficult problem: anybody who would know enough to be helpful knows they're worth a few tens of thousands of dollars more per year.
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[User Picture]From: photogrphygrl
2001-08-08 09:49 am (UTC)
understandable. sometimes taking the risk of investing in a person like that is what you need to solve your problem. you all do a great job with the resources you have. i commend you! business can be a tricky thing.. but, having a committee to help develop a business plan would be so helpful. put some things in writing.. assign different chair heads with certain responsiilities.. and then run with it. there are so many creative minds out there. you all do such a good job of pulling together people who can help develop.. but, finding a marketer and a PR person and things like that will REALLY benefit you. good luck! if i can offer my help in any way.. even if it's just in a business idea.. feel free to ask.
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From: evan
2001-08-08 10:13 am (UTC)

business

Delegating responsibility was the original plan, but in practice we've found that 98% of the time, people offer to help but never follow through.
I'm guilty of doing that, too.

Then, of the 2% that do help, they often end up causing more harm than their assistance helps.
For example, they'll offer to redesign the main page, but then submit something with awful grammar, or they'll offer to handle abuse, then be really abusive towards anyone who needs help. (Both of those are situations we've dealt with.)

Basically, anything that anyone offers to help with will then need to be looked over by someone we can trust: Brad, me, dormando, though people like alanj and martmart have proven worthful.
But then, it often takes more time to fix someone else's work than it does to just do it yourself.
(This is one of the primary reasons I never touch the server code on LiveJournal. Brad'll just rewrite anything I do, anyway.)


Marketing and PR... well, we don't have much of either, but it again becomes a situation of "Does this person really represent LiveJournal? What if they're really obnoxious in public; that reflects the company!"
Though insomnia says he's dealing with things like the tshirts.


All told, it's a difficult problem, and one we're not really able to cope with. The current solution has been to hire people like me, where having a cool job is much more important than income. :)
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[User Picture]From: photogrphygrl
2001-08-08 11:58 am (UTC)

Re: business

i just emailed you at evan@livejournal.com. i hope you get it..
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[User Picture]From: way2tired
2001-08-08 09:20 pm (UTC)

Re: business

I'm guilty of this too. Truth be told, I can't figure out how to deal with Bml and perl, and I don't have time to learn it...

I think I probably could given a few days with someone who knew what the hell they were talking about, but truthfully, those people are far rare-er (heh.. I made a word) than they seem.
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[User Picture]From: twistah
2001-08-08 01:01 pm (UTC)
>>
I got a phone call about livejournal stuff and have to deal with that crap for going on 4 hours now.
>>

You're in Oregon to get away from shit. The servers aren't down, things are working reasonably well, you should just say 'screw LJ, I'm going bowling.' I am sure that whatever happened you could have delt with after coming back from bowling, and it wouldn't have ruined your day. You would just a few complaints from annoyed/annoying users, but there's always the DELETE key ;) I pay for my account, and I for one have no problems with hiccups, which you shouldn't let ruin your day. You've been overly generous with the free time anyway.

Sorry for ranting, I'm all hyper on Tylenol or something.
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