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Qwest can blow me - brad's life — LiveJournal [entries|archive|friends|userinfo]
Brad Fitzpatrick

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Qwest can blow me [Aug. 31st, 2001|06:57 pm]
Brad Fitzpatrick
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You know why I like InterNAP? I call their NOC and a human picks up the phone on the 1st ring and that same human answers my question or fixes my problem. No transferring, no waiting. Oh, and the human's smart.

You know why I hate Qwest? I call and wait on hold for 15-25 minutes because they're always experiencing a "high call volume". That stupid message should say, "We're currently experiencing a high caller to monkey ratio... we'd hire more monkeys but they eat too many bananas."

Oh, I got a new message! "I'm sorry your wait is so long. Your call is very important to us. We'll get to you as soon as possible. Please continue to hold." And in the most corny voice. If I met that person in real life I'd kick their ass.

I wouldn't be on the phone with Qwest now if the 5251 people would have transferred all their accounts into their own names like they were supposed to.

But you know what really irks me? What's the alternative to Qwest for local phone service? Regulated monopolies are just as shitty as unregulated monopolies... same shitty quality & service.

In other news, I've got 7 notable things done today, with a major 8th one in progress. And I'm hungry... gonna make spaghetti soon here, after I get through to this damn place.
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Comments:
[User Picture]From: starblazr
2001-08-31 07:24 pm (UTC)
I'm just waiting for SBC to buy out Verizon... and guess where we'll be again, one big SBC system, granted, the baby bells are still run independantly, but still, there is a big compnay over them all, just litl AT&T... there was WI bell, IL bell, MN bell, bell atlantic, but it was still owned by at&t. I just hope the DoJ comes in and makes SBC break them off again... Why do you think DSL has faltered everywhere, all the baby bells charged enormous prices for rackspace in the COs....
i'm rambling again, and i cant really read all of my previous typing cuz in lynx it's all one big line ;)
oh well...
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