Brad Fitzpatrick (brad) wrote,
Brad Fitzpatrick

fuck fandango

Dear Fandango,

I just went to buy tickets online and got a VBScript error message after entering my credit number and submitting it.

I pressed back and the page wouldn't load.

So now I have no tickets and you probably charged my credit card.

Worse, your site is incredibly slow, the "Live Help" is "down" right now, and your toll free help number has a busy signal.

Oh, and when signing up there are radio buttons letting me select between two of your spam mailing lists. I couldn't turn them both off.

Seriously, can you guys do anything right?

I'll go wait in line and buy my tickets from a human. Thanks.

Look up my account history and reverse that charge if it did indeed go through. I never got tickets I could print. All I got was that error message showing that your programmers suck and program in BASIC, and can hardly manage that.

- Brad Fitzpatrick

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