||[Nov. 16th, 2001|04:05 pm]
I just went to buy tickets online and got a VBScript error message after entering my credit number and submitting it.
I pressed back and the page wouldn't load.
So now I have no tickets and you probably charged my credit card.
Worse, your site is incredibly slow, the "Live Help" is "down" right now, and your toll free help number has a busy signal.
Oh, and when signing up there are radio buttons letting me select between two of your spam mailing lists. I couldn't turn them both off.
Seriously, can you guys do anything right?
I'll go wait in line and buy my tickets from a human. Thanks.
Look up my account history and reverse that charge if it did indeed go through. I never got tickets I could print. All I got was that error message showing that your programmers suck and program in BASIC, and can hardly manage that.
- Brad Fitzpatrick