I need to fax some crap over to this lady at some company. I call her to get her fax number, but she's out this week says her voicemail.
Her voicemail gives the contact info of somebody taking her place that week. That lady isn't in the office.
I call the receptionist, now trying to get the email address of the replacement lady, figuring I'd save myself some faxing.
The receptionist asks the name of the person whose email I need.
Me: "Jane Doe."
Her: "Oh, then it's probably jdoe."
Her: "Well, sometimes they throw the middle initial in there too."
Me: "Well, what's her middle name?"
Her: "I don't know."
Me: "Do you have a directory?"
Me: "You can't look up the email address?"
Her: "Hmmm, just a sec... Okay, so it's jmdoe."
Me: "So that's the email address yes?"
I email it. It bounces.
I faxed the crap, along with a note that their receptionist gave out the wrong info.