July 20th, 2009

belize

Messing with survey people

I just got a call from a survey company, asking me to rate the quality of some service phone call I'd made recently.

First she asked if I had five minutes to complete a survey about a phone call I'd made recently. I thought that five minutes was longer than the phone call itself, but I felt bad for her, and I was amused, so I agreed to the survey.

"How would you rate the overall quality of the call? Please answer with a number from 1 to 5 where 5 is excellent is 1 is poor."

I answer, "4.6"

[pause....]

"Sir, would you say 4.6 is closer to 4 or closer to 5?"

HAHAHAHAHAHAHAH.

I was chuckling the rest of the call, just saying "5." because I didn't want to confuse her.