My sales guy writes back almost immediately:
"What's up? How's the FAS250 running?"
I reply like a smart-ass:
"As for the FAS250, we haven't had any problems with it. Keeps on workin'. It's really proven to be a turn-key solution reducing our total cost of ownership while letting us focus on our core competencies. **cough** Sorry, I was just surfing storage vendors' websites... :)"
P.S. If you're Jon or Matt, we still love you. I'm just investigating building clusters in the future with 1U or 2U 64-bit head-units and point-to-point FC instead of local storage, since those 12/14-disk chasiseses (uh, cases) seem to be so rare.