Brad Fitzpatrick (brad) wrote,
Brad Fitzpatrick
brad

Goodbye TiVo, it's been fun

Ever since February, my TiVo's been unplugged, and I haven't even had cable TV until last month. But I've kept paying the TiVo monthly fee because I figured I'd plug it back in any day now, and I didn't mind supporting the company.

But then this happened. I can no longer support TiVo.

I've been on the phone forever now trying to cancel my service. They keep transferring me, putting me on hold, and offering me tons of deals and new players and money and free months to stay with them.

This is getting annoying.

I gave them dozens of reasons:
-- I don't like them bending over to Hollywood and sacrificing my rights
-- I want to be in control of my recordings, not an "every-changing policy outside of my control"
-- my unit's hard drive is bad and it always skips when I used it last
-- I don't use it anymore
-- I have a MythTV box with a bunch of high-def cards

But now I'm back on hold, waiting for some "paperwork" to be done.

Right.

I don't even care if this DRM thing is a "bug" or not, because the feature exists, and I've been on hold forever now.

Fuck TiVo. It's over.

Update: Finally got off hold and got a confirmation number. But they gave me "one last offer before we make this official" (after a dozen other offers), which is a permanent monthly price of $6.95 instead of $12.95. So if you still like Tivo and want a discount..... there's your opportunity.

(In reciprocal blogging style: jwz's post)
Tags: hate, tech, tivo
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