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too much mail - brad's life — LiveJournal [entries|archive|friends|userinfo]
Brad Fitzpatrick

[ website | bradfitz.com ]
[ userinfo | livejournal userinfo ]
[ archive | journal archive ]

too much mail [May. 31st, 2000|10:16 am]
Brad Fitzpatrick
woke up to about 30 messages regarding livejournal stuff that people wouldn't have had to ask me if 1) they'd read the faq, and 2) it had been in the FAQ, and 3) i made LiveJournal more user-friendly. Hmmmm ..... things to do: update faq, work on user-friendliness. But will users ever read FAQs?? Probably not, but at least I can redirect them quicker than answering all their questions. Off to class now w/ scott.
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Comments:
[User Picture]From: yizhe
2000-05-31 09:42 pm (UTC)

Re: support email

Brad, why not setup a support board in freevote/livejournal similar to those of ebay. So experience users can help guide the beginners. And at some time, we will drop by and give some advice. :-)
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[User Picture]From: bradfitz
2000-05-31 09:43 pm (UTC)

Re: support email

Exactly.... that's kinda what I was describing.
(Reply) (Parent) (Thread)
[User Picture]From: yizhe
2000-05-31 09:48 pm (UTC)

Re: support email

Great... then we should do it fast
(Reply) (Parent) (Thread)